Compliance Register
One place for every requirement, who owns it, when it is due and the evidence behind it. Sample rows, as at Tue 13 Oct 2026. Today's date drives the overdue flags.
Achilles: December
Sample data for illustration. Final register scope is fixed once HiBob modules are confirmed; this runs alongside HiBob and reads it by API.
Evidence Capture
What the person on the floor sees on a phone: pick the requirement, take the photo, add a note, submit. The register updates itself. Entries stay in this browser only; nothing is uploaded.
Completed example
Walked aisles 1 to 14 and the dispatch bay. Fire exits clear, extinguisher tags in date, one loose pallet label re-taped. No further actions.
Evidence log
Operations Dashboard
The order and delivery picture on one screen, read from NetSuite and eLogii. Order and van figures are the real ones from Tue 6 Oct 2026; trend, late-drop and fuel panels are illustrative.
Cost per drop, last 8 weeks
Illustrative trend. Today this takes approx. 8 to 9 hours a month to build by hand.
Gross profit with and without carriage
Example from the day: carriage moves the margin by approx. 2 to 3 points.
| View | GP |
|---|---|
| Without carriage | 47% |
| With carriage | 44% |
Which account is under water becomes visible per customer once cost per drop is attached to orders.
Orders by channel, Tue 6 Oct
Fuel
| Price per litre, this week | £1.56 |
| Price per litre, earlier | £1.43 |
| Fuel cards | 3 providers, one view |
Spend per van per week is illustrative until the fuel card feeds are connected.
Late drops, today (illustrative)
| Customer | Van | Planned | ETA | Reason |
|---|---|---|---|---|
| Sample Civils Ltd | Van 07 | 16:40 | 17:25 | Site access queue |
| Sample Highways Ltd | Van 14 | 17:10 | 17:50 | Earlier drop ran long |
| Sample Groundworks | Van 21 | 17:30 | 17:55 | Traffic |
Quote Intake
A customer email lands in the shared inbox. The system reads it, matches products and drafts the NetSuite quote. A person checks it and approves; the AI never sends. Quoting capacity without hiring: 588 quotes a week today.
Shared inbox
To: quotes@lapwing.example
Subject: Quote please, Thursday delivery
Received: 13 Oct 2026, 08:12
Morning,
Can you quote for the following, delivered to our Worcester yard Thursday:
50 x hi-vis vests class 2, large
6 pairs S3 safety boots, size 9
20 rolls red/white barrier tape
40 x 750mm traffic cones
10 of the black plastic edging we had last time
Thanks,
Sam, Sample Civils
Sample email for illustration.
Draft quote QUO-DRAFT-0001 · customer price list applied
| Line | Match | Qty | Price |
|---|---|---|---|
| Hi-vis vest class 2, L SKU HV-V2-L · seen on 9 past orders | High | 50 | £2.85 |
| Safety boot S3, size 9 SKU BT-S3-09 · one candidate | High | 6 | £31.50 |
| Barrier tape red/white 2 candidates: 70mm x 500m, 70mm x 250m | Medium | 20 | £5.20 |
| Traffic cone 750mm SKU TC-750 · one candidate | High | 40 | £7.95 |
| "Black plastic edging" No confident match. Needs a person to choose. | Low | 10 | TBC |
High: exact product, used before. Medium: a few likely products, best guess shown. Low: a person chooses. Prices illustrative.
Roadmap And Scorecard
Four phases from October 2026 to June 2027, each gated and approvable on its own. Unspent budget moves between phases. Lapwing owns the asset, hosted in its own tenant.
Phase 0
- Register and evidence capture
- Data layer in Lapwing's Azure tenant
Phase 1
- Allocate, chase, evidence
- Runs alongside HiBob
Phase 2
- Opens with an eLogii configuration review
- Monthly scorecard
Phase 3
- AI drafts, a person approves
- Matches into NetSuite
Year one
| Phase 0 to Phase 3 | £47,000 |
| Bruce capability track | £4,000 |
| Support, Jan to Sep 2027 (£1,000 per month) | £9,000 |
| To invoice (£5,000 per month over twelve months, or lump sum per phase with 50% deposit) | £60,000 |
| Discovery Day credit | £2,000 |
| Year one including the credit | £62,000 |
Then £1,000 per month support from month 13. Prices exclude VAT.
Monthly Scorecard
Reported each month against Dwayne's written line in the sand. Baselines are from the Discovery Day; targets to be agreed with Lapwing.
| Measure | Baseline | Source |
|---|---|---|
| Achilles audit readiness | Set in Phase 0 | Compliance register |
| Overdue requirements | Set in Phase 0 | Compliance register |
| Orders not dispatched | 20 of 496 (4.0%), Tue 6 Oct | Jason, Discovery Day; single day |
| Order accuracy | 96.5%, to confirm | Jason, Discovery Day |
| Cost per drop | Built by hand, 8 to 9 hours a month | Jason and Kyle, Discovery Day |
| GP with and without carriage | 44% vs 47% (example) | Jason, Discovery Day |
| Quote turnaround | 588 quotes a week; time to confirm | Dwayne, 10 Aug volumes |
| Consumables quote win rate | Approx. 80%, to confirm | Discovery Day |
Figures are client-stated on the day unless marked; any saving is an assumption, to confirm with Lapwing.